Frequently asked questions
Airport Direct aka Airdi is an airport shuttle bus company providing scheduled daily transportation from various NYC neighborhoods to LaGuardia & JFK Airports.
This means our service operates on a daily schedule similar to other coach bus companies like greyhound, megabus, etc. Please see the booking process for more info.
First visit the booking page on our website, input the travel criteria (departure, destination, travel date(s), etc.) and click search
Select your preferred departure and arrival time and complete booking. **Please note most airlines recommend arriving 2-3 hours before your flight.
Show up to the boarding location, present your ticket and board. It’s as easy as 1-2-3.
Our service will initially launch from our main hub in the Bronx, located around Fordham Rd & Jerome Ave. Our inaugural route from the Bronx will directly connect Fordham Road to LaGuardia Airport. We are actively planning to expand our service to various NYC neighborhoods. For the latest updates on our expanding routes and boarding locations, we encourage you to join our email list.
We recommend arriving at the boarding location at least 20 minutes prior to the scheduled departure time.
Yes, $15 is our promotional price for those who registered and received a promo code. You can also register to receive updates and special discounts. Otherwise, general pricing between Fordham and LaGuardia starts at $20. Please see below for our pricing structure. We encourage you to book in advance and save more money.
Fordham ⇄ LaGuardia Airport | |
Price | Time before departure |
$20 | 21 Days or More |
$25 | 2 – 21 Days |
$30 | 48 Hours or Less |
Certainly! For every additional ticket purchased after the first, you’ll enjoy a $4 discount. This means you’ll save $4 in total when purchasing two tickets, $8 in total with three tickets, and so on.
We’ve made it easy by displaying the anticipated arrival times. Unforeseen circumstances like traffic can and will affect the schedule so please give yourself ample time. Passengers should aim to arrive at the airport 2-3 hours before their scheduled departure or defer to their airline’s recommended arrival time if it’s more.
It is recommended to book your ticket as early as possible to secure your preferred departure time, especially during peak travel seasons. Booking in advance not only ensures availability but also offers cost savings. However, you can generally book up until the day of travel, subject to availability.
There is no limit to the amount of luggage you can bring aboard our buses. We strive to accommodate all our passengers’ needs, ensuring a comfortable and convenient journey for everyone.
Yes, you can easily change personal details like name, phone number and email address online as long as your Airdi departure is more than 48 hours away. However, if you wish to change the route, date or time you will need to cancel your existing booking and make a new booking. For any changes within 48 hours of your Airdi departure, please reach out to our customer service team for assistance. You can contact us at support@takeairdi.com.
You have the flexibility to cancel your reservation online up to 48 hours prior to your Airdi departure and receive a full refund in the form of a voucher, valid for one year. These vouchers can then be conveniently utilized to book a new trip online. While refunds to the original form of payment are permitted, please note that a nominal $3 service fee per ticket will apply. This fee is necessary to cover the cost of payment processing, which unfortunately isn’t refunded by the payment processing company. For any changes within 48 hours of your Airdi departure, please reach out to our customer service team for assistance. You can contact us at support@takeairdi.com.
If you arrive at a boarding location and your bus has already departed, please speak to one of our Boarding Coordinators. Depending on availability, we will do our best to accommodate you on the next available departure.